Terms of Use

Last updated: August 2026

These Terms of Use (the "Agreement") govern your use of Agentic Chat (the "App") as a web application and as an iOS app. By creating an account or using the App, you agree to this Agreement.

1. Provider

Marjan Milosavljević, Rotenhofg. 60, 1100 Vienna, Austria. Email: [email protected]

2. The service

Agentic Chat is an assistant service built on AI models. The App provides chat, research, file and image analysis, speech input and output, artifact generation, and specialised agents.

The feature set may evolve. We may change, add, or discontinue features. We will announce material limitations with reasonable notice.

3. Account

• An account is required. Your details must be accurate and current.
• You are responsible for keeping your credentials confidential.
• An account is personal and must not be shared.
• Use is permitted for persons aged 18 and over.

4. Subscriptions

4.1 Plans and term

There are three plans: Spark (EUR 30/month), Pulse (EUR 60/month), and Storm (EUR 90/month). All plans include the same feature set and differ only in the amount of monthly included credits (1000, 2500, and 5000 respectively).

The billing period is one month. The subscription renews automatically for further periods until cancelled. Payment is taken at the start of each period.

4.2 Cancellation

You may cancel at any time, effective at the end of the current period. Amounts already paid for the current period are not refunded pro rata; access continues until the period ends.

• Web: through the payment provider's customer portal in Settings.
• iOS: through your Apple account's subscription management. Cancellation must occur at least 24 hours before the end of the current period, otherwise the subscription renews automatically.

4.3 Payment

Web payments are processed by Stripe. Purchases in the iOS app are processed by Apple as in-app purchases and are additionally subject to Apple's terms. We do not receive complete payment details.

4.4 Price changes

We announce price changes at least 30 days before they take effect. They apply from the next billing period. If you do not object or cancel before they take effect, the change is deemed accepted.

5. Credits

• Credits are the unit of account for credit-based usage. 1 credit equals EUR 0.01.
• Standard models consume no credits. Advanced models, agents, speech output, and image analysis are billed in credits.
• Included credits apply to the current subscription period and expire at its end.
• Purchased credits (top-ups) do not expire while the account exists.
• Credits are not legal tender, are not transferable, and are not paid out in cash. If you cancel with cause, we will refund unused purchased credits pro rata on request.
• For agents and speech output, credits are first reserved and then settled against actual usage. You are never charged more than the reserved amount.

6. Right of withdrawal for consumers

As a consumer in the EU you have a 14-day right of withdrawal without giving reasons. The period begins when the contract is concluded.

If you expressly request that we begin performance before the withdrawal period expires and you use the service, you owe a proportionate amount for the service provided up to that point. Where performance is complete with your express consent, the right of withdrawal expires.

For purchases made through the iOS app, Apple's refund process applies.

Withdrawal to: [email protected]

7. Acceptable use

The following are prohibited in particular:

• Unlawful content, infringement of third-party rights, invasion of privacy.
• Generating content that harms, harasses, threatens, or defames people.
• Circumventing technical restrictions, rate limits, or security measures.
• Automated bulk access, resale, or offering the service as your own.
• Entering third-party credentials, payment data, or special categories of personal data without a legal basis.
• Use for purposes that violate the terms of the AI service providers we rely on.

In case of violations we may remove content and restrict or suspend access.

8. AI-generated content

• Results are machine-generated and may be incorrect, incomplete, or misleading. Review them before relying on them.
• The App does not provide legal, tax, medical, or investment advice. Contract or data analyses are aids, not a substitute for professional advice.
• You are responsible for decisions based on the results.
• Identical or similar results may also be shown to other users.

9. Content and rights

• Your content remains yours. You grant us only the right to store and process it as necessary to provide the service.
• We do not make your content available for AI model training.
• Rights in the App, its software, and its trademarks belong to us or our licensors.
• You are responsible for holding the rights to content you upload.

Details on processing: Privacy.

10. Availability

We aim for high availability but do not owe any particular level of availability. Maintenance, incidents, and outages of third-party inputs may cause interruptions.

11. Liability

• We are liable without limitation for intent and gross negligence, and for damage arising from injury to life, body, or health.
• For slight negligence we are liable only for breach of material contractual obligations and limited to the foreseeable damage typical for this type of contract.
• Liability is otherwise excluded.
• Mandatory consumer rights and claims under product liability law remain unaffected.

12. Termination

You may delete your account at any time in Settings; your data is removed and any running subscription is cancelled. We may terminate this Agreement with immediate effect in case of serious or repeated violations.

13. Changes to these terms

We announce changes at least 30 days before they take effect. If you do not object before they take effect, they are deemed accepted. We will point out the right to object in the announcement.

14. Governing law

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. As a consumer you additionally enjoy the protection of mandatory provisions of your country of residence. The place of jurisdiction for businesses is Vienna.

15. Additional terms for the iOS app

For copies obtained through the App Store, the following also applies:

• This Agreement is concluded solely between you and us, not with Apple. Apple is not responsible for the App or its content.
• You receive a non-transferable licence to use the App on Apple devices that you own or control, as permitted by the Usage Rules of the Apple Media Services Terms and Conditions.
• Support and maintenance are owed solely by us. Apple has no obligation to provide them.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever. All other claims are directed at us.
• Product liability, consumer protection, and similar claims, as well as claims of third-party intellectual property infringement, are directed solely at us, not at Apple.
• You represent that you are not located in a country subject to a US embargo or designated by the US as "terrorism supporting", and that you are not listed on any US prohibited party list.
• Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement and have the right to enforce it against you.

16. Final provisions

If any provision is invalid, the remainder of the Agreement stays in force. Changes require text form. There are no side agreements.